Privacy Policy

Bravo Cali is a private chauffeured transportation service. When you send a ride request, you may provide information such as your name, phone number, email address, pickup and dropoff locations, date, time, passenger count, luggage details, airport or flight number, and ride notes.

How information is used

Information is used to respond to ride requests, confirm availability, prepare pickup instructions, provide an estimated flat rate, coordinate service, provide customer support, and maintain business records.

Payment information

No payment is collected on this website. The booking form does not ask for card numbers, does not process online payments, and does not store payment data. Payment may be collected after a ride through Square Terminal or another agreed in-person method.

Sharing

Bravo Cali does not sell personal information. Information may be shared only as needed to operate the ride, communicate with the customer, comply with law, maintain accounting or business records, or protect the business and riders.

Retention

Ride request records and related communications may be retained for operational, legal, accounting, customer service, and safety purposes.

Customer responsibility

Please provide accurate trip and contact details. Incorrect pickup, dropoff, timing, airport, passenger, or luggage information can affect availability, pricing, and service coordination.

Contact

Email booking@bravocali.com for privacy questions.